Frequently asked questions

No. You can order just a single piece. Keep in mind, though, that the unit price is lower for larger quantities.

The standard lead time is 1–3 weeks from mock-up approval and receipt of payment. For urgent orders, contact us and we will look for a solution.

Yes. You can calculate the price including printing yourself on the product page, or contact us with the product, quantity and print area and we will reply within 24 hours. Quotes are free.

After ordering you will receive a link to your order page, where you can see its status. We will also keep you informed at every step, from mock-up approval to dispatch.

Vector graphics: AI, EPS or PDF are ideal. We also accept high-resolution PNG with a transparent background (at least 300 DPI). If you do not have a vector file, we will help you create one.

Yes. We prepare a free digital mock-up for every order. Production starts only after your approval.

It depends on the printing method. Screen printing usually allows 1–4 colours, full-colour digital printing is unlimited. We will give you exact details once the product and design are chosen.

We offer screen printing, pad printing, DTF transfer, heat transfer, embroidery, engraving and digital printing. We recommend the most suitable technique for each product.

Embroidery is the longest-lasting technique for apparel. For hard-surface products we recommend engraving. For printing on textiles we recommend screen printing or DTF.

No. Small colour deviations (up to 10%) are acceptable, because print colour systems (Pantone, CMYK, RGB) differ from what you see on screen. Print colours are matched to the closest Pantone equivalent and embroidery to the thread colour chart.

Yes. Every product we offer can be ordered without printing. This suits print professionals who do the printing themselves, or teams that need matching apparel without branding.

Yes. Contact us and we will arrange for you to see samples or send you one. Terms depend on the type of product.

We accept bank transfer and PayPal. Payment is in advance, and production starts once payment is received. Would you prefer to pay after delivery? Get in touch.

Yes. We deliver by courier across Latvia and Europe, right to your door, quickly and safely.

Delivery is free for orders over €100 + VAT; smaller orders cost €10 + VAT. See our delivery terms for details.

Yes. When your order is ready, we will let you know when you can collect it.

Yes. For companies outside Latvia with a valid EU VAT number (which we check in the VIES system) we apply 0% VAT under the reverse charge mechanism.

If a printing error is our fault, we fix it free of charge. Depending on the situation we offer a refund or a replacement. Contact us within 7 days of receiving the goods.

Personalised products (with a logo or print) cannot be returned if they match the approved mock-up. That is why mock-up approval matters. Please check everything carefully before approving.